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  ICD10 Watch
by Tom Sullivan


Will ICD-10 spark coder chaos?

When drawing up those ICD-10 strategies, healthcare organizations ought to be sure that “having enough coders” is on their priority list.

That's because ICD-10 threatens to simultaneously require more coders and make proficient folks even harder to come by. Given the current shortage of ICD-9 coders, one certainty is that providers will feel a productivity pinch as they transition to ICD-10. New technologies will help, and coders' roles will evolve, but providers will still rely on them for that most basic of business tasks, getting paid.

The new code sets for ICD-10 present a learning curve that, some experts say, will inspire older coders to opt-out, whether by retiring or simply finding a new line of work, while those who remain will find their jobs changing.

[Related: ICD-10 putting Americans back to work, part 3: Job security. Podcast: The upside of a sibling rivalry between HIPAA 5010 and ICD-10.]

“I have heard from a good number of coders that they will retire before ICD-10 is implemented but I hope they are not serious,” says Kathy DeVault, a professional practice manager at AHIMA. “When I have the opportunity to speak to coders and HIM professionals I encourage them not to retire but rather lend their expertise to the transition to ICD-10. I think experienced coders have much to offer to this transition.”

The newly-appointed president of the AAPC, Deborah Grider, agrees that veteran coders will be more important than ever for ICD-10. “The coders I talk to who are in their 50s, including me, will learn ICD-10 and help the new coders transition, because these coders are very used to rapid change in the industry,” Grider says. “I think the shortage will be widespread if we don't make sure we mentor new coders and welcome them into the industry.”

In addition to mentoring, outsourcing and coding tools will help providers deal with a shortage of coders for hire. Vickie Monteith, a director at Deloitte and Touche, said during a recent Webinar that, already “hospitals today are looking at outside contractors to help them get through ICD-10.”

Providers should also consider investing in tools that improve coder efficiency. AHIMA's DeVault says that “with the future use of computer-assisted coding, the role of coders may change.” Grider explains that “insurance carriers, including government payers, have said many times that there are problems with EMRs. This makes it even more important for coders to move to the next level and fill more of an auditing or reviewing role.”

Even changing roles and technology won't fix the shortage.

“I do believe that we will continue to see a coder shortage with the implementation of ICD-10, as we currently do now,” AHIMA DeVault says. But the need for coders “will never be eliminated.”


Comments

As Director of Operations for

As Director of Operations for Health Record Services (HRS), an outsource coding company, coder reaction to ICD-10 is a key concern. I recommend starting coder education now on ICD-10 guidelines, structure & conventions, and terminology. This will not only provide a good knowledge foundation for more effective intense training prior to go-live, but the process of familiarizing the coders with ICD-10 now will make them more comfortable and, hopefully, remove the "fear" factor that many coders are facing. Katie Carolan
HRS

As a former coder, I agree

As a former coder, I agree that many long-term, experienced coders will choose early retirement rather than new a whole new coding schema. However, the move to ICD10 will also generate new interest in a largely displaced workforce, thereby generating new candidates with greater technical skills.

The challenge will be to get these new coders up to productivity and accuracy as quickly as possible under the new system. Training programs and outsourcing agencies will help bridge the gap.

The ability to outsource coding services "on demand and as needed" during the transition period will be critical. Providers should partner with proven outsourcing agencies that focus exclusively on clinical coding. Several come to mind including Health Record Services (HRS), Precyse, HealthPort, HIM On Call, MedQuist and others.