ICD-10 Assessment: Questions to ask healthcare payers

Carl Natale
by Carl Natale

At some point healthcare providers need to reach out to their payers. As part of your impact assessment, you need to ask the following questions:

  • "Are you prepared to meet the ICD-10 deadline of October 1, 2014? Where is your organization in the transition process?"
  • "Who will be my primary contact at your organization for the ICD-10 transition?"
  • "Can we set up regular check-in meetings to keep our progress on track?"
  • "When will you be ready to accept test transactions from my practice?"
  • "What will we need to test with you?"
  • "Do you anticipate any changes in policies or delays in payments to result from the switch to ICD-10?"

Source: Centers for Medicare and Medicaid Services